Smartsheet Status

This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.

All Systems Operational

Core Application Operational

Smartsheet Login Operational

Single Sign On ( Company Credentials ) Operational

Sheets Operational

Forms Operational

Reports Operational

Dashboards Operational

AI Tools Operational

Documents Operational

Attachments Operational

Document Builder Operational

Document Proofing Operational

File Library Operational

Notifications Operational

Email Notifications Operational

In App Notifications Operational

Messaging App Notifications Operational

Conversations Operational

Workflows Operational

In App Workflows Operational

Bridge by Smartsheet Operational

Sharing Operational

Connectors Operational

Data Shuttle Operational

Dynamics Connector Operational

Jira Connector Operational

Salesforce Connector Operational

Tableau Connector Operational

ServiceNow Connector Operational

Advance Capabilities Operational

Calendar Operational

Control Center Operational

Datamesh Operational

Dynamic View Operational

Pivot Operational

WorkApps Operational

DataTable Operational

Apps Operational

Desktop App Operational

Mobile App Operational

Search Operational

Third Party Sign In Operational

Resource Management Operational

Smartsheet Resource Views Operational

Digital Asset Management (Brandfolder) Operational

Smartsheet Brandfolder Integration Operational

Core Application Operational

Asset Upload Operational

Asset Upload - SFTP Operational

SmartCDN Operational

Brandguide Operational

Integrations Operational

Insights Operational

Content Automation Platform Operational

Content Automation APIs Operational

Content Automation Rendering Services Operational

Content Automation Templating Operational

Content Automation Integrations Operational

Administration and Audit Operational

Admin Center Operational

Event Reporting API Operational

User and Group Management Operational

Payments & Licensing Operational

Activity Log Operational

Developers and API Operational

REST API Operational

Webhooks Operational

API Access Tokens Operational

Help and Community Operational

Smartsheet Website Operational

Help Center Operational

Community Operational

Marketplace and Solutions Center Operational

Smartsheet University Operational

Customer Support Portal Operational

In-App Chat Operational

Third Party Integrations Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 9, 2025

Intermittent Errors When Creating Assets (Sheets, Reports, Dashboards, Workspaces)

Postmortem - Read details
Jul 9, 20:23 PDT

Resolved - This incident has been resolved.
Jul 9, 18:27 PDT

Monitoring - A fix has been implemented, we are monitoring the results.
Jul 9, 16:29 PDT

Investigating - We are currently investigating an issue where users may encounter an "Access Denied" error after creating assets such as sheets, reports, dashboards, or workspaces. While the assets are being created successfully, this error may appear temporarily when attempting to access them.

Refreshing the page or waiting a few minutes typically resolves the issue.

We are working to resolve this behavior and will provide updates as more information becomes available.
Jul 9, 16:09 PDT

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

503 Errors on File Upload

Resolved - This incident is resolved.
Jul 6, 21:29 PDT

Monitoring - A mitigation has been implemented. You may notice a temporary UI change, and some cloud uploading options will be unavailable until the primary service is restored.
Jul 6, 19:20 PDT

Identified - We've identified an issue with the primary file uploading service and are switching to the backup. You may notice a temporary UI change until the primary service is restored.
Jul 6, 18:25 PDT

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025

Investigating Customer Support Portal Issues

Postmortem - Read details
Jun 24, 16:53 PDT

Resolved - This incident has been resolved.
Jun 24, 14:33 PDT

Monitoring - A fix has been implemented and we are monitoring to ensure continued stability.
Jun 24, 12:25 PDT

Investigating - We are currently investigating some customer reports of issues using the Customer Support Portal. This issue is related to a third party service and has no impact on the core Smartsheet platform. Customers can submit cases via https://help.smartsheet.com/contact/smartsheetapp in the meantime.

We will continue to provide frequent updates as we work towards resolution.
Jun 24, 11:43 PDT

Jun 23, 2025

Errors with Dynamic Views with a report source

Postmortem - Read details
Jun 24, 22:21 PDT

Resolved - This incident has been resolved.
Jun 23, 17:03 PDT

Monitoring - A fix has been implemented and we are monitoring to ensure continued stability of this feature.
Jun 23, 13:58 PDT

Investigating - We are currently investigating some customer reports of receiving a "Bad Request" error when accessing Dynamic Views that have a report source. We will continue to provide frequent updates as we work towards resolution.
Jun 23, 13:19 PDT

Investigating errors with form submissions and sheets not loading

Postmortem - Read details
Jun 25, 10:43 PDT

Resolved - This incident has been resolved.
Jun 23, 13:18 PDT

Monitoring - A fix has been implemented and we are monitoring to ensure continued stability.
Jun 23, 10:56 PDT

Investigating - We are currently investigating some customer reports of form submissions failing and sheets not loading. We will continue to provide frequent updates as we work towards resolution.
Jun 23, 09:48 PDT

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

Jun 17, 2025

Admin Center page is not reachable

Postmortem - Read details
Jun 17, 17:02 PDT

Resolved - This incident has been resolved.
Jun 17, 08:58 PDT

Monitoring - A fix has been implemented and we are monitoring to ensure continued stability of this feature.
Jun 17, 06:57 PDT

Identified - We have identified the issue and taken action to resolve. The service is recovering and we will continue to monitor. We will continue to provide frequent updates as we work towards resolution.
Jun 17, 06:39 PDT

Update - We are continuing to investigate this issue.
Jun 17, 06:20 PDT

Update - We are continuing to investigate this issue.
Jun 17, 05:52 PDT

Update - We are continuing to investigate this issue.
Jun 17, 05:28 PDT

Update - We are continuing to investigate this issue.
Jun 17, 04:50 PDT

Update - We are continuing to investigate this issue.
Jun 17, 04:19 PDT

Update - We are continuing to investigate this issue.
Jun 17, 03:49 PDT

Investigating - We are currently investigating some customer reports of the Admin Center page not being reachable. We will continue to provide frequent updates as we work towards resolution.
Jun 17, 03:19 PDT

Jun 16, 2025

No incidents reported.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025

Google Cloud Service Incident affecting Smartsheet Functionality

Postmortem - Read details
Jun 13, 08:13 PDT

Resolved - This incident has been resolved.
Jun 12, 16:21 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jun 12, 14:18 PDT

Update - Google Cloud's incident is resolving, and we're seeing our capabilities recover. Brandfolder is currently processing its queue of uploads.
Jun 12, 14:06 PDT

Update - Google Cloud's incident is resolving, and we're seeing our capabilities recover. Brandfolder is currently processing its queue of uploads.
Jun 12, 14:04 PDT

Identified - The issue has been identified and a fix is being implemented.
Jun 12, 13:11 PDT

Update - We are continuing to investigate this issue.
Jun 12, 13:02 PDT

Update - We are continuing to investigate this issue.
Jun 12, 12:08 PDT

Investigating - Smartsheet customers may encounter errors when attempting to upload, download, or process files using Brandfolder and File Library. Other Google-integrated features, including reCAPTCHA for login and Google Drive uploads, might also experience increased latency or error rates. Our operations team is actively monitoring the situation. We apologize for the inconvenience.

https://status.cloud.google.com/
Jun 12, 11:54 PDT

Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.